Support

Write any time: help@emberwidget.app. A person reads every message, usually within a day.

Adding the widget

  1. Press and hold an empty spot on your home screen until the apps wiggle.
  2. Tap Edit in the top corner, then Add Widget.
  3. Search for Ember and choose it.
  4. Pick a size, tap Add Widget, then Done.
  5. Keeping more than one person? Press and hold the widget → Edit Widget to choose who it shows.

The same walkthrough lives in the app under Settings → How to add the widget.

Common questions

The counter didn't update at midnight. iOS refreshes widgets on its own schedule and can briefly lag after restarts or Low Power Mode. Opening the app nudges it immediately.

I bought Ember on my old phone. Settings → Restore Purchases signs the unlock back in on any device using the same Apple ID. No account needed.

Is my data backed up anywhere? No — everything stays on your device by design. If you delete the app, its contents go with it, so keep your original photos in your photo library.

Can I change how the counter reads? Yes — Settings → The counter offers four wordings, from "days loved and missed" to a plain count.

Refunds

Purchases run through Apple, so refunds do too: reportaproblem.apple.com. If something about Ember let you down, we'd like to know regardless.